Plaitr (“we”, “us”) operates plaitr.com. This Refund Policy sets out how refunds work in the context of this marketing website and the services delivered through our licensed partner institutions. Read it alongside our Terms of Service and Privacy Policy.
No purchases on this site
plaitr.com does not sell products, does not process payments, and does not offer paid subscriptions. There is nothing to refund from this website.
Account services
Business banking accounts and payment services are provided by licensed partner institutions under their own agreements. Any fees, chargebacks, and refund terms for those services are set by the relevant partner and disclosed during account opening. When Plaitr Card programs launch, card-related refund and chargeback terms will be set by the issuing partner and delivered at account opening. If you already hold an account, review the terms provided at that time or contact your account manager.
Contact
Questions about refunds tied to an account you opened: support@plaitr.com. Include your account reference and the partner institution.